Terms and Conditions 

Effective Date: January 4, 2025

These Terms and Conditions govern the use of our website https://conaprofrost.com/ and the sale of products by Conaprofrost. By using our website, you agree to these terms and conditions. Please read them carefully.

1. Use of Our Website

By accessing or using the website, you agree to comply with all applicable laws and regulations and not engage in activities that may harm the website, its services, or its users. You agree not to misuse the website by engaging in unlawful, fraudulent, or harmful conduct.

2. Product Availability

All products offered on our website are subject to availability. If a product is out of stock or unavailable, we will notify you, and your order may be canceled or modified. We reserve the right to discontinue any product or service at any time without notice.

3. Order Process and Acceptance

By placing an order on our website, you offer to purchase the selected product(s) under the terms of these Terms and Conditions. We will send an order confirmation email once we receive your order. However, the contract for sale of the product(s) is not concluded until we ship the product. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of suspected fraud, pricing errors, or product unavailability.

4. Pricing and Payments

All prices listed on our website are in U.S. dollars and may change at any time. Prices do not include taxes or shipping costs unless otherwise stated. Payment for orders can be made using major credit cards, debit cards, or other available payment methods. You agree to provide accurate billing information and authorize payment for the total order amount.

5. Shipping and Delivery

We offer various shipping options. Shipping costs will be calculated at checkout and depend on the delivery method and your location. Delivery times vary, and we are not responsible for delays caused by third-party carriers or other factors beyond our control.

6. Returns, Refunds, and Exchanges

Please refer to our Refund and Return Policy for information on how to return products, request a refund, or exchange items. We process all returns and exchanges in accordance with the terms outlined in the Refund and Return Policy.

7. Warranty

All products sold by Conaprofrost are covered by the manufacturer’s warranty. Please refer to the product packaging or the product page for specific warranty details. If you experience a product defect covered by the warranty, please contact us for assistance.

8. Intellectual Property

All content on our website, including text, images, graphics, logos, and trademarks, is the property of Conaprofrost or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content from the website without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Conaprofrost will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website, including damages for loss of profits, data, or business interruption.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Commonwealth of Kentucky, USA, without regard to its conflict of law principles. Any disputes arising under or in connection with these terms shall be resolved exclusively in the courts located within Kentucky.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review these terms regularly to stay informed about your rights and responsibilities.

12. Contact Information

For any questions regarding these Terms and Conditions or our services, please contact us at:

  • Address: 356 Caney Branch Rd, Burnside, Kentucky (KY), 42519
  • Phone: (606) 561-3517
  • Email: info@conaprofrost.com