Sales Policy
Effective Date: January 4, 2025
At Conaprofrost, we are committed to providing our customers with premium products and a seamless shopping experience. Our Sales Policy outlines the terms and conditions under which we sell our high-quality electrical products through our website at https://conaprofrost.com/.
1. Order Acceptance and Confirmation
By placing an order on our website, you are making an offer to purchase a product under the terms of this Sales Policy. All orders are subject to availability and acceptance by Conaprofrost. We will send you an order confirmation email once we have received your order. However, please note that this does not mean your order has been accepted. We reserve the right to cancel any order at our discretion, especially in cases of product unavailability or errors in pricing.
2. Pricing and Payment
All prices listed on our website are in U.S. dollars and include applicable taxes unless otherwise stated. Prices may be subject to change without notice. Payments for orders can be made using major credit cards, debit cards, or other methods as available on our website.
3. Shipping and Delivery
We strive to fulfill and ship all orders in a timely manner. Shipping costs will be calculated at checkout and are based on the shipping method you select. Delivery times may vary depending on your location and the selected shipping option. Conaprofrost is not responsible for any delays caused by the carrier or unforeseen events.
4. Returns and Exchanges
If you are not completely satisfied with your purchase, you can return the product within 30 days of receipt for a full refund or exchange. To be eligible for a return, the product must be in unused, undamaged condition and in its original packaging. Certain products may be non-returnable, and details of such items will be provided on the product page.
To initiate a return, please contact our customer service team at info@conaprofrost.com for return instructions.
5. Warranty
All products sold by Conaprofrost come with a manufacturer’s warranty, which may vary by product. Please refer to the warranty terms included with your product for specific details.
6. Customer Support
If you have any questions or concerns about your order, or if you require assistance, our customer support team is here to help. You can reach us by email at info@conaprofrost.com or by phone at (606) 561-3517.
7. Changes to the Sales Policy
We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated “Effective Date”. We encourage you to review this policy regularly to stay informed about the terms under which we sell our products.
8. Contact Information
For any questions regarding this Sales Policy or our products, please contact us at:
- Address: 356 Caney Branch Rd, Burnside, Kentucky (KY), 42519
- Phone: (606) 561-3517
- Email: info@conaprofrost.com